[moneydance] Oh, there it is...

[Stan]

On 4/16/2008 at 12:57 PM Dave wrote:

>What operating system are you running? 

Windows XP.
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If I had to guess I would say that MD
>was not already running at the point when you opened it the second time. I
>might also guess that it was closed without saving the data file. It
sounds
>like MD just silently crashed or that you closed it by mistake without
>saving or something else happened that caused MD to stop running.

I considered what you offer here, but then I realized that, behind the
Yes/No dialog box, I could see my account register.  The only way for that
to be so would be for me to have entered my password, which I had not done
recently, so MD must have still been running from my earlier session.
=====

>When you opened it and were presented with the  dialog message "Your
>autosave file is newer than your data file", MD is operating exactly as it
>was designed to. I do not see any reason to make this more complex than
>simply telling it "yes, use the autosaved file." This message has nothing
>to do with multiple instances of MD being open at the same time afaik.

I'm not sure I would describe adding a "Cancel" button to the dialog box in
question as making this more complex.  I know that, in the past, choosing
what seemed to me like the logical option led to a loss of the work I had
just done.  I *probably* chose "Yes," to use the autosaved file because it
seems to me that I would have wanted the newest file, but having trouble
reproducing the error, I can't give you a 100% confirmation of that.  

To me, the problem stems from having to select between two files whose
contents I cannot be entirely sure of.  Even Alt+Tabbing away and looking
at the files in question and seeing their last time/date of modification
does not necessarily tell me what's *in* them.  Maybe I'm being overly
sensitive to infer from your post that it's unreasonable to have an option
to say "never mind, my mistake."  I don't think it is.
=====

>Given your situation, you may want to set the autosave interval to every 3
>minutes.

It's already at 5 minutes.
=====

>And then investigate why MD is closing unexpectedly. 

It isn't.
=====

>It may be an
>issue with JVM heap size (memory)... maybe Java is running out of memory
>and
>crashing... I'm just taking a wild guess. 

I guess it could be, and might recover, all the while that Moneydance
continues to run.  As I said, I pretty well established that Moneydance was
running when I mistakenly started it again.  (And yes, this is information
I didn't provide until now.)
=====

>How much memory does your computer have? 

704 MB.
=====

>Can you find any relevant log files? If you are on Windows, check the
>Event Viewer and look for Java related errors. 

No luck.  An amazing lack of errors of any sort on the date in question.
=====

>I can't offer any more
>suggestions, but maybe MD tech support can.

Thanks for all your thought, Dave.  I guess that when push comes to shove,
I really mostly wanted to b**ch about not having a "Cancel" option on that
dialog box.  :-)

Stan