[moneydance] "Intuit Quickens the Pace of Reverse Change"

[Ric Werme]

Apparently Quicken isn't treating customers any better than they
were when left their fold.

It might be a good time to talk to banks about supporting Moneydance
better.

http://weblog.infoworld.com/gripeline/archives/2007/03/intuit_quickens.html
says in part:

  Intuit's dedication to sunsetting older versions of its products often leads
  it to remove features. "It comes as no surprise to see that the folks at
  Intuit are at it again, with Quicken 2004 now being sunsetted in favor of
  2007," wrote one reader. "As you noted in 2005, the 1999 version sunsetted
  after five years, and now we are down to only three years. But the worst
  thing about this is that 2004 is the last version that supported QIF file
  import and at least one of my financial institutions does not support the
  newer methodology that I believe Intuit charge them pretty heavily for.

  Perhaps the oddest Quicken complaint involves a problem that seems to be the
  result of both Intuit's fondness for crippleware and indifference to
  customer support issues. "My latest nightmare with the increasingly
  irresponsible Intuit tech support transformed a one-minute solution into a
  six-hour nightmare," ... It turns out that Quicken data filenames cannot be
  more than 8 letters and numbers long and that the full filename path cannot
  exceed 39 characters. Once I used my file manager to change the name of my
  Quicken file to a shorter name, the file opened without any difficulty.

  -Ric Werme
-- 
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