[moneydance] Need tips on setting up MD with Bank of America

[Sean Reilly]

Hi John,

I think you'll have to call the 1800 number again.  If you got
something like the "product not enabled" message then the capability
to connect directly to their server is the "product" to which they are
referring.  I recently had a bank of america account myself and they
sometimes charge a monthly fee for the ability to connect directly to
your accounts (which includes online bill payment).

Just tell the customer support that you want to enable your account
for "direct" access from Quicken for Windows and they'll set it up so
that it will work from Moneydance.

Thanks,
Sean

On 11/27/06, John W. Foster <johnwfoster at verizon.net> wrote:
> I tried to set up a new account in MD for my new BofA acconut and I got an
> error message saying they do not support my software. (So what else is new)
> At any rate I would appreciate any tips that might get me set up without
> calling their 1-800-not-avail help number and dealing with folks that I have
> to explain everything to. I did try the manual and the auto install...same
> result. My branch is in Frisco/Dallas Tx. area so I chose that from the menu.
> I had similar issues with Compass bank but once Sean got them squared away
> the issue was resolved & I have been VERY happy using MD for 3 years.
> TIA!!!
> --
> John W. Foster
> _______________________________________________
> moneydance-info mailing list
> moneydance-info at moneydance.com
> http://moneydance.com/mailman/listinfo/moneydance-info
>