[moneydance] payments not happening

Barlow, Jim D jim.d.barlow at intel.com
Thu May 18 21:47:06 EDT 2006


I spoke too soon on my resolution with Suntrust.

I had said that my issues were taken care of in the latest release, well
today I got two bills that showed no payment....

One has to make sure the check numbers appear in the register.

No use complaining further, I opened a ticket at moneydance.com (650)

- Jim

-----Original Message-----
From: moneydance-info-bounces at moneydance.com
[mailto:moneydance-info-bounces at moneydance.com] On Behalf Of John Ryan
Sent: Thursday, May 18, 2006 12:15 PM
To: moneydance-info at moneydance.com
Subject: Re: [moneydance] payments not happening

I also use SunTrust, and I have also noticed that some of my payments  
are not posting when I use Moneydance to do online payments. It does  
get entered in the register, AS IF it happened, however. I can go to  
SunTrust's web banking and post the payments fine. It seemed to begin  
as soon as MD began to automatically enter the register entry when  
the online payment is made, a few updates ago.

I haven't been able to make some of the payments go thru, even with  
multiple tries. On the other hand, some always go thru. I have tried  
to delete and re-enter account info, or change the creditor name or  
account number--didn't help. It seems to be random, not always the  
same creditor, and mine don't occur with weekend dates, as a prior  
poster has noted.

John
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