[moneydance] payments not happening -- partial answer

Wayne M Barnes wayne at etaq.com
Wed May 17 11:05:06 EDT 2006


Dear Moneydance,

    I called US Bank about the missing payments, and tried it while
the agent was watching her screen.

    It turns out I was requesting a non-work day for the payments. As I 
tried a Sunday or Memorial Day, there was no "Will Process", and no error 
message, and nothing showed on her screen, but Moneydance dutifully 
entered payments into my register.  When I tried Tuesday, it all worked 
properly (so far).

    Looking back, this explains one of my missing payments to the gas co.,
but only one.  A payment scheduled for 5-5-06 was ignored, and that
was a fine Friday.

    The program (and/or the bank) used to just tell me that "the
date has been adjusted to be a business day" automatically.  That is
not happening any more, and there is no error message, either.

    Something definitely changed to mess me up.

    The workaround is to watch carefully for that "Will Process".

-- 
Wayne M Barnes
wayne at etaq.com    fax: (314) 754-9556


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