[moneydance] Bank of America issues

Tim Ashman tim at ashmans.net
Thu Jun 29 18:03:30 EDT 2006


I actually switched banks because they stopped supporting firefox on linux.  I 
even gave them a chance to fix it and they said no.  

tim

On 06/29/2006 08:13 am, Gordon Alley wrote:
> The deal with that is that their help staff doesn't know anything about
> Macs, so they don't want Mac users calling them for assistance. Hence, they
> don't "support" Macs.
>
> It doesn't mean that Macs won't work.
>
> There are some web sites I visit that detect the browser being used, and
> put up an error message to tell me that the site only works with Internet
> Explorer. When I see that, I use the Debug menu in Safari to have Safari
> disguise itself as IE, and then the site usually works fine. :-) But I know
> not to expect any help from them if something goes wrong.
>
> As others have noted, it is better not to confuse them by mentioning that
> you are using a Mac if they claim not to support them.
>
> Gordon
>
> On 6/29/06, Little, Fred E <Fred.E.Little at bankofamerica.com> wrote:
> > I called the number below and activated my account for use with Quicken
> > or Money.
> > The person I spoke to said that Moneydance and Mac in general are not
> > supported
> > at this time.  Not sure what the deal is with that but once activated
> > for Money or Quicken, I was able to download all transactions since
> > April.  Thanks for the help!!
> >
> > -----Original Message-----
> > From: moneydance-info-bounces at moneydance.com
> > [mailto:moneydance-info-bounces at moneydance.com] On Behalf Of Howard
> > Luckenbaugh
> > Sent: Wednesday, June 28, 2006 1:35 PM
> > To: moneydance-info at moneydance.com
> > Subject: Re: [moneydance] Bank of America issues
> >
> > When I put Moneydance into debug mode I get this <MESSAGE>The product
> > which you are using is not enabled. Please call customer service at
> > 1.800.933.6262 for assistance.
> >
> > Sounds like they might have finally started enforcing OFX connections
> > and thus requiring you to have it enabled.  When you call them tell them
> > you want to be able to use Quicken or MS money and it should work.
> >
> > > Today's Topics:
> > >
> > >    1. How do you setup online access to a Bank of America     account
> > >       (Little, Fred E)
> > >
> > >
> > > ----------------------------------------------------------------------
> > >
> > > Message: 1
> > > Date: Wed, 28 Jun 2006 11:38:15 -0400
> > > From: "Little, Fred E" <Fred.E.Little at bankofamerica.com>
> > > Subject: [moneydance] How do you setup online access to a Bank of
> > >       America account
> > > To: moneydance-info at moneydance.com
> > > Message-ID:
> >
> > <3006A4F9D00C1946962F5FF37E49EBD80B7B992F at ex2k.bankofamerica.com>
> >
> > > Content-Type: text/plain; charset=US-ASCII
> > >
> > > I am unable to setup access to my Bank of America accounts.
> > > Does this have something to do with the sitekey?
> > > Apparently, BofA has allowed Moneydance access in the past.
> > > It is listed within Moneydance as a bank that allows Moneydance direct
> > >
> > > access.


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