[moneydance] Severe Bank of America bill pay problems

David Schuetz david at dasnet.org
Tue Jul 18 07:15:15 EDT 2006


> How do I tell Moneydance?  There is one file with the old online ID
> number in it which I could easily edit but I really don't think MD  
> knows
> about the file or subdirectory it's in.

I simply went to (in my case) "Checking", and then re-ran the "Set up  
for online banking" (or whatever it's called -- I don't have MD  
running right now to check).  The next time I tried to download, the  
pop-up panel for my password still had my old ID, but I changed that  
to the new one and then entered my password, and it remembered that  
for the next time.  Though I did have to repeat the whole process for  
my other account with BoA (Savings).


> I'm very relieved to feel that the solution is finally near.  It's  
> hard
> to believe that all the people I spoke to at the bank never mentioned
> changing the online ID - only the password.

Yeah, it's quite frustrating.  You really get the feeling that there  
are lots of different divisions of technical support, and nobody  
speaks to anyone else (or reads their bulletins).  This should have  
been a no-brainer from my first email....


> But it makes perfect sense that, if they require mixed numbers
> and letters on one that they would require it on both.

Actually, it makes very little technical sense -- though at an  
operational security level, it makes sense from the standpoint that  
it makes it harder to use, say, one's telephone number or SSN or  
anything as an ID.  Though really, it doesn't matter what my ID is,  
it's my password that needs to be kept private. (and I've got a  
running beef with a lot of sites, including BoA, over stupid password  
requirements.  I generate very secure passwords, and lots of sites  
won't even accept them because of the characters I use.  Hell, BoA  
won't even let me use a "!" (!!).)


david.



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