[moneydance] Severe Bank of America bill pay problems

David Schuetz david at dasnet.org
Mon Jul 17 20:21:55 EDT 2006


> I have been locked out 5 times this month from my Bank of America  
> online
> banking account.

I've been having no end to trouble, too, and Bank of America is no help.

Based on some of the comments here, I went online and found the way  
to "enable direct connect" for quicken.  Did that, and gave it a few  
days.  Today, I tried to connect and got, again, the "15502 - account  
locked" error.   Then I read this email thread, and tried changing my  
online passcode (again), and was able to download transactions just  
fine.

However, right after that I went to send a new transaction (using the  
"Online -> Send Payment To" menu).  It bounced back with a "date too  
soon" error.  I changed the date (really, just added 1), and then I  
got a message "There has been an error with your session.  Contact  
customer service and give them the code 20028."  After that, I tried  
again to download transactions, and again got the 15502 lockout.

I'll give them a call soon and report back.


david.
(before june, I was using MD with no troubles at all...)



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