[moneydance] Severe Bank of America bill pay problems

[Larry Alkoff]

No one at BofA has ever mentioned anything about a fee or payment in the 
six years I've been using BofA.

Since I've spoken to BofA bill pay support 4 times lately, you would 
think somebody would have said something.  FWIW I am a Preferred 
customer and don't pay for checks either.

I suspect something is wrong in their system.  For example, I have been 
told by their support that the web site banking and online banking ala 
Quicken don't coordinate passwords well - they tell me to allow time for 
my online banking password to "propagate" through the system when I 
change it.

Larry


Howard Luckenbaugh wrote:
> Bank of America has recently started this policy of paying 9.99 for 
> Quicken/MS Money OFX Connections.  I am unable to connec to BOA also and 
> I will not pay the 9.99 to connect.  So if you contact BOA and ask them 
> to setup your account for Quicken/MS Money Access you will probably be OK.
> So Please let me know.
> 
> Howard
> Moneydance Support
> 
> 
> Larry Alkoff wrote:
>> I have been locked out 5 times this month from my Bank of America 
>> online banking account.
>>
>> BofA online banking support keeps telling me they are removing the 
>> lock and to setup a new online banking password and wait.  Each time I 
>> wait (up to a few days to let the change propagate) only to get 
>> another error message.
>>
>> This all started happening when BofA instituted a new policy of 
>> minimum 8 digit passwords so I had to change my old password.  Since 
>> then I have had a series of lockouts.
>>
>> I am able to make bill payments directly to the BofA online banking 
>> web site and have been told that passwords used in the web banking 
>> system and online bill pay (Quicken ;-) are not in immediate synch.
>>
>> Bank of America has caused a lot of problems over the years.
>> Is anyone else having problems?
>>
>> Larry
>>
> 
> 
> 


-- 
Larry Alkoff N2LA - Austin TX
Using Thunderbird on Linux