[moneydance] Account info not downloading

Mike Bailey joemikeb at mac.com
Fri Jul 7 18:11:43 EDT 2006


My experience this morning was the same as Ted's. I downloaded the  
information for three USAA accounts with no problem whatsoever.  
However, when prompted for the USAA Password/PIN in MoneyDance, I  
have always used the PIN and never the password. In fact I was never  
able to successfully use the USAA password in MoneyDance or Quicken  
for that matter.

Logging onto the USAA site is another matter, I log on with my  
established password, but depending on what I am doing I may be  
prompted for my PIN when going to another part of the website.

Joe Bailey

On Jul 6, 2006, at 11:54 PM, Ted Anderson wrote:

> latteg at mac.com wrote:
>> I've never had a problem downloading my account info from USAA.  They
>> recently changed their site do that you now have to enter a PIN
>> before any of your checking account info will be displayed.  I just
>> tried to download my transactions and got the following error  
>> message:
>>
>> There was an error communicating with your financial institution.
>> The details of this error are below.
>> A communication or parsing error occurred.  This could be the result
>> of a network problem, a proxy error, or misconfigured server.
>> Error Description: java.io.IOException: HTTP Error:500 Internal
>>
>> Has anyone else had any problems with USAA recently?
>>
>> Mac 10.4.7 MD 528
>>
>> Marci
>
>
> Marci,
>
> I just downloaded my USAA information with no problem. Do you still  
> get
> the same error or is it working for you now? I'm guessing it was  
> just a
> problem on their end when you tried to connect.
>
> -- 
> Ted
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