Thu 10 Apr 2008
Around 4am (Arizona), I woke up to the sound of my iphone doing a staccato dance on my night stand. We have been the target of a Joe Job. Essentially, someone (or more likely a spambot) forged their outgoing spam to have our support inbox’s email address as the sender. Due to the nature of email as a protocol, this is actually pretty easy to do, even if it is pretty evil minded.
This means two things. The first, if you sent me an email recently, I haven’t seen it yet. Mail.app (the mail client I use) has had a rough time even staying connected to our mail server. I will try my best to sift through the thousands of out of office and bounce messages but I might accidently overlook yours in the cleaning. The second, this Joe Job makes it look like we sent people spam. We didn’t. We will never ever send you an email that you don’t want. We hate spam, and more importantly we have ethics.
Here at Reilly Tech, we do our very best to help our users; we don’t annoy them with advertisements in our software, we don’t sunset product features, and we sure as hell don’t send spam.




April 10th, 2008 at 8:44 pm
Probably initiated by Intuit or the like. ;-)
Bummer.
April 10th, 2008 at 10:24 pm
This same thing happened to me recently and then today it happened to two other mail accounts I host; this sort of thing seems to be getting more common. The bounce messages come pretty quickly and then trail off for about a day or two and then it will be over. So hang in there.
April 11th, 2008 at 9:06 am
Been there, too. The frustrating part is that you can’t tell Mail that all these bounces are junk, because then your legitimate bounces would get junked too.
April 14th, 2008 at 8:08 am
As an individual, I have occasionally received a bounce of an email that I did not send. If this is becoming a real problem, anti-spam programs could be configured to recognize that it is a response to a message that did not actually originate “here”, and even prepare evidence to be forwarded to the appropriate government agency.
It is my personal opinion that there are now a number of alternative technologies available that do a pretty good job of enforcing encryption and source verification, Instant Messaging, for example, and it is time for all of us to try to switch away from non-secure email.
April 14th, 2008 at 9:15 pm
I’ve used your software for just a couple of years now and I’m very satisfied. However, I would prefer to use an online site to track my expenses and accounts because I wouldn’t have to worry about backups, what computer to install the software, etc.
Any way, I’ve tried just about every online service there is out there (Expensr, Wesabe, Mint, Quicken Online); they all fall short. They either require you to put your bank information in (or send an e-mail to their support if your bank is not supported) or don’t support investments. Have you considered making an online offering?